Privacy Policy

Privacy Policy

In compliance with the General Data Protection Regulation (EU GDPR 2016/679) we are committed to safeguarding the privacy of your information; this policy sets out what personal information we collect via our website, how we will treat the information collected, your right to access this information and how to request removal of the information collected.

What information do we collect?

We may collect, store, and use the following kinds of personal information:

1 information about your device and about your visits to the website, including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation

 
2 Any other information that you choose to send to us when you enter an onlibe order, or you have chosen to register, payments made through the website are handled by paypal payment processor and they have their own policies for handling your data. We do not absolutely have access to, or store, any of the financial information you provide during these transactions

How do we use the information collected?

Personal information submitted to us via this website will be used solely for the purposes specified in this privacy policy or as specified at the time of submitting the information

We may use your personal information to:

1  Administer the website; 
2  Improve your browsing experience by personalizing the website, giving personalized discount codes etc
3  Enable your use of the services available on the website; 
4  Send you email notifications about the status of your order, or any other information which you have specifically requested
5  Deal with enquiries and complaints made by or about you relating to the website or our services

Personal information you submit for publication on our website may be edited for the purposes of legibility and you may request that we remove such information at any time

Who will have access to the information?

We may disclose the information you provide to any of our employees, as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:

1  to the extent that we are required to do so by law
2  in connection with any legal proceedings or prospective legal proceedings
3  in order to establish, exercise, or defend our legal rights including providing information to others for the purposes of fraud prevention and reducing credit risk 
4  to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information

Except as stated in this privacy policy we will not provide your information to any third parties without your expressed consent.

How long will my information be stored?

The information you provide is stored only for the length of time it is deemed relevant to do so, with certain legal exceptions

Information you supply for the purposes of an online order will be held for unlimited time as required by law

We may need to contact you occasionally regarding your online account using the information you provide

What are my rights?

You may instruct us in writing to provide you with a copy of any personal information we hold about you. Provision of such information will be subject to the supply of appropriate evidence of your identity.

You may also request that we permanently destroy the information held on you at any time Provision for such request will be the supply of appropriate evidence of your identity. We may however be legally required to hold certain information of which in relation to your online orders, you will be made aware upon the request.

For the purpose of proving your identity a copy of a photo identity document such as a national ID Card or passport. will be required

Security of your personal information

We will take all reasonable technical and organizational precautions to prevent data loss, misuse, or alteration of your personal information.

We store all of the personal information you provide on our secure server. All electronic transactions you make to or receive from us will be encrypted using HTTPS Protocol

However Data transmission over the internet is inherently insecure and we cannot guarantee the security of data sent over the internet.

International data transfers

Information we collect may be stored, or transferred between, any of the countries in which our server is located

Information which you provide may be transferred to other countries (including the United States) which may not have data protection laws equivalent to those in force in the European Economic Area.

Cookies

A cookie is a small text file that consists of information sent by a web server to a web browser, and stored by the browser in your device ( Desktop PC Tablet or Mobile Phone ) The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. The cookies that this website uses are encoded to maximize your security.

We use  "session" cookies and "persistent" cookies on the website. We use session cookies to keep track of real time, current criteria whilst you navigate the website. We use persistent cookies to enable our website to recognize you when you visit.

Session cookies will be deleted from your device when you close your browser. Persistent cookies will remain stored on your device until deleted or until they reach a specified expiry date.

We use Google Analytics to analyze the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on visitors’ devices. The information generated relating to your visit to our website is used to create reports about the use of the website. Google will store this information and their privacy policy is available at: http://www.google.com/intl/en/privacy/

Most browsers allow you to reject all cookies whilst some browsers allow you to reject certain cookies. Blocking cookies will, however, have a negative impact upon the usability of many websites including our website

Policy changes and / or additions

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you agree with any such changes

Links to Third party websites

Website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites we may link to

Data we collect will not be transmitted to any third party website without first requesting your expressed permission.

Contacting us

If you have any questions about this privacy policy or our treatment of your personal information please write to us by email Support@qservice,tv or by post, addresses may be found on our contact page HERE

Date of last edit 15-9-2018